Ian Newman is a fully accredited Blue Badge Guide for the South West of England and is also endorsed to guide in Windsor and accredited to guide in Windsor Castle. The Blue Badge is the definitive qualification for tourist guides in the United Kingdom and is only awarded following a long training course, extensive study and a series of written and practical exams.

Ian is a fully accredited private hire driver and a member of the Driver Guides Association.

Heather Newman is a fully accredited Blue Badge Guide for the Heart of England and South Central England. The Blue Badge is the definitive qualification for tourist guides in the United Kingdom and is only awarded following a long training course, extensive study and a series of written and practical exams.

Heather is a fully accredited private hire driver.

Ian is a member of the Guild of British Tourist Guides, the Association of West Country Tour Guides and the Association of Wessex Tourist Guides

Ian and Heather are both fully qualified first aiders.